Privacy Policy

Our Privacy Commitment: CAX is built exclusively for university students. We believe campus communities should be spaces of trust. We never sell your student data, we do not share it with external advertisers or recruiters, and we permanently delete student ID verification scans immediately after auditing enrollment status.

1. Scope and Who We Are

This Privacy Policy describes how CAX (referred to as "CAX", "the Platform", "we", "us", or "our"), operated by CaxOne and developed by Rahul Thatipamula, collects, processes, stores, and protects your personal information. This policy applies to your access and use of the CAX mobile application, the CAX web platform, and the website caxone.in.

2. Information We Collect

To maintain a trusted, student-only platform, we collect two categories of information: information you provide to us directly, and information collected automatically.

A. User-Provided Information

• Institutional Email Address: We require your official university email (e.g., your student `.edu` or university domain email) to verify your current enrollment status.
• Student ID Verification Audits: During registration, you may be asked to upload an image of your student identification card or other enrollment proof. This data is used solely to verify that you are a real, active student at the claimed institution.
• Profile Details: When you set up your profile, you may provide your name, profile picture, university major, year of study, and personal interests.
• User Content: We store the posts, comments, media, event RSVPs, and club memberships that you post, share, or engage with on the Campus Feed and within the platform.

B. Automatically Collected Information

• Log & Usage Data: We collect details about how you interact with the app, including login times, pages viewed, and feature interactions.
• Device & Connection Information: We collect your IP address, device type, operating system version, and unique device identifiers to troubleshoot issues and maintain platform security.

3. Student ID Verification and Data Security

To ensure the platform remains secure and free of bots, scammers, and external recruiters, we conduct verification checks. Our policy regarding verification credentials is strict:

• All uploaded student ID cards are stored in an encrypted database container.
• The verification image is accessed only by authorized system administrators for the sole purpose of confirming enrollment details.
• Immediate Deletion: The uploaded student ID image is permanently deleted from our servers immediately after the audit check is completed and verification status is determined. We do not retain copies of your physical student ID card.

4. How We Use Your Information

We process your information for the following specific purposes:

1. Verification & Access Control: To confirm you are a verified, active student and restrict access to authorized members of your specific campus.
2. Service Provision: To run the Campus Feed, populate the Clubs Directory, facilitate Event RSVPs, and manage campus digests.
3. Platform Security: To detect, investigate, and prevent harassment, spam, bots, fraudulent accounts, and other violations of our Terms of Service.
4. Communication: To send you essential system notifications, security updates, and newsletters (if you choose to subscribe).

5. Data Sharing and Disclosure

We value your trust and do not sell, rent, or trade your data to third parties. Your data is shared only in the following limited scenarios:

• With Your Peers: Your posts, profile details, club memberships, and event RSVPs are visible to other verified students from your university on the CAX platform. They are not indexed by public search engines and are not visible to the general public.
• With Essential Service Providers: We work with trusted infrastructure provider partners (such as database hostings and verification APIs) to host and secure the platform. These providers are bound by strict contractual obligations to use your data only to provide services to us.
• For Safety and Legal Compliance: We may disclose information if required to do so by law (e.g., a valid court order) or if we believe in good faith that disclosure is necessary to prevent immediate physical harm or protect student safety.

6. Your Rights and Controls

You have complete ownership of your data on CAX. You can exercise the following options:

• Access and Update: You can view and edit your profile details at any time within the app settings.
• Account Deletion: You can delete your CAX account through the app or by contacting us at rahulthatipamula97@gmail.com. Upon account deletion, your profile, verified status, posts, and comments will be permanently erased from our active databases. Backups are purged within 30 days.
• Newsletter Opt-Out: You can unsubscribe from our campus bulletins at any time using the "Unsubscribe" link in the emails.

7. Academic Records and FERPA

CAX is an independent student community platform. We have no official affiliation, integration, or connection with your university's administration or registrar. CAX does not access, collect, or store any official education records, grades, transcripts, financial aid details, or disciplinary files. We do not operate under the Family Educational Rights and Privacy Act (FERPA) as a university representative, but we respect the confidentiality of student status.

8. Children's Privacy

CAX is designed and restricted to university students who are at least 18 years of age or legally enrolled in higher education. We do not knowingly collect personal data from children under the age of 13.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. When changes are made, we will notify you by updating the effective date at the top of this page and, if the changes are significant, sending a notification through the app or to your verified student email.

10. Contact Us

If you have any questions, feedback, or concerns regarding your privacy or data handling, please contact the developer:

Rahul Thatipamula
Email: rahulthatipamula97@gmail.com
Website: github.com/rahul-thatipamula